ACTHelp.com - Support
C I Corporation, provides the highest quality ACT! consulting, installation, training, and support. We support the products of Interact Commerce Corporation. C I Corporation is the most experienced ACT! Consulting Company in the District of Columbia, successfully serving ACT! users since 1992. CIC is in the ACT! Affiliate Program. Our chief consultant is one of the few in the world who has taken and passed both the DOS (1992) and Windows (2001) ACT! Certified Consultant (ACC) courses and examinations, in addition to Senior Level Training (1999). He offers advanced courses for ACCs. He is certified by the ACT! Consultants Association (ACTCA) as a Certified ACT Consultant (CAC), ACT Certified Trainer (ACT), and the toughest of all certifications, ACT Certified Professional (ACP). CIC is the only ACT! consulting company physically located in Washington DC, one block from the Metro, so we can come by to assist you in person most quickly and cost-effectively, or via remote access technologies.
for a course or consultation.
|- Webex allows us to log in to your computer desktop, to help you right now, give a demonstration, or provide hands-on instruction - through the latest remote meeting technology - using your web browser!|
Client References: We are proud of our excellent performance evaluations and client references, and make the names and phone numbers available for serious inquiries. Please email or call for the password to our list of Clients.
Our ACT! clients range from Arthur Andersen to Senator Phil Gramm to the British Embassy to the manager of The Rolling Stones to The World Bank.
"He helped us beyond the reasonable boundaries of a consultant....Both Rick and his staff provided excellent customer service." - Priscilla Huffman, Arthur Andersen Consulting Evaluation
"Basically, we couldn't find any other ACT! consultant who can do what you do." Todd, System Administrator, TechHealth.com, when asked why they were willing to fly Rick Shaddock in from DC for ACT! conversion and synchronization setup.
Get help from an expert: We have available the expertise of excellent ACT! professionals. Our primary consultant has had the most years of anyone in DC as an ACT! Certified Consultant (1993-2001). He was trained by Contact Software International, Symantec, and InterACT to provide support for ACT! Our staff has a wide range of business experience in addition to a sound technical background. We can efficiently examine your business needs and create a complete customized contact management solution.
Make contact management easy for you to implement: You may want a contact management solution in your company or division but either dont have the skills internally to undertake the task or cannot spare the personnel from other equally important duties. This is where we can help you, providing a full-service contact management solution for your company.
|Knowledge is the basis of ACTion
Custom Training.: We can provide training almost ANYWHERE - for one or a few at your office, or up to 18 people at a time in our state-of-the-art computer training lab, conveniently located near the Metro. We offer this training at competitive prices posted on our site.
Basic, Intermediate, or Advanced: Our services encompass everything from a quick recommendation for a company considering a small ACT! network, up to a detailed analysis necessary to pre-plan a nationwide sales force automation solution.
Make sure it's set up right -- the first time!In our experience as ACT! professionals, we have installed ACT! networks for the most demanding of clients and situations. We can work with a system administrator or IT Manager to ensure that your ACT! installation is optimized for your network We also are very experienced in doing "fix it" work, to get it right after others have tried and failed.
Data Conversions - Whether you're converting from a previous version of ACT! or from another database, we can make the your database conversion headache-free. We can make your upgrade or conversion seamless and save your hours of frustration. Do you currently have information about your contacts in another database format? We can transfer this information into your new ACT! database. If you are currently using another contact manager or an older version of ACT!, you'll definitely want to take advantage of the new features of ACT! The import features included with the software often do not get all the details, so something gets lost in the translation.
We specialize in getting ALL the details (including the history, notes, groups, emails,
etc.) when converting to or from:
ASCII, Access, dBase, FoxPro, Goldmine, Maximizer, TeleMagic, SalesForce, SalesLogix, SQL databases. (See comparison)
We can help you get rid of duplicates
|We can also help you combine
your various databases into one relational database in ACT!
Add-on Products - Most companies using ACT! take advantage of updates and specialized add-ons that make ACT! a truly complete contact management solution. For example, did you know that you can give ACT! the capability of automatically inserting a city and state when you enter a zip code? We support many of these add-on products and can advise you on your options with them.
Setup, Database Design, Database Repair, Add-on Implementation.
Our fees can be quoted on a project by project basis or part of a complete contact management solution. Our rates are publicly posted, fair, and consistent. For more information, call us at 202-829-4444 or send an email to Info@ACTHelp.com.
|Purchasing Assistance: C I Corporation does not actively sell software, but we are happy to assist you in purchasing ACT! for the best price for you. We want to maintain our objective standpoint as professional consultants, to suggest the best software for your needs. We want no vested interests in selling a particular software solution. We simply pass along to you the prices so you can purchase the software directly. We only charge a modest mark-up if you need to utilize our account with software wholesalers.|
Password Assistance: If you forgot or lost your password to your ACT! database, we can get you in.
Help Now through Remote Meeting Technology
FREE ACT! Downloads. Demos, programs and utilities to help you work with ACT!
ACT!, InterACT, and SalesLogix Tutorials - Online, CD, or Video. includes FREE InterACT tutorial.
FREE Backup Instructions - back up your ACT! database every night automatically to a secure remote domain, so you can sleep soundly!
Articles - helpful documents about ACT!
PC World Review of CRMs
In case you lost or over-wrote them, here are the original:
Templates for letters, memos, and fax cover sheets
Layout screen files
Here areReport templates which default to Preview instead of Printer.
SDK - Software Development Kit - files and manual (10 megabytes)
Washington DC ACT! Users Group - ACTDC.ORG - associated with the Capital PC Users Group
ACC List - ACT! Certified Consultants
|ACT!<->Outlook Conversion Products|
Copyright 2000 C I Corporation
"Twice as Certified" as any ACC
Certified by the ACT Consultants Association (ACTCA)
ACT! Certified Trainer Rick Shaddock
ACT! for DOS Class of 1993
Contact Software International
ACT! Certified Consultant
during the Symantec years
Rick Shaddock, Computer Instructors Corp.
ACT! Certified Consultant Certificate
ACT! for Windows Class of 2001
Interact Commerce Corporation
ACT! Certified Consultant
ACT! Certified Consultant Convention
Rick helped White House
Office of Information Technology
staff member with ACT!