System Requirements
for ACT! on the Web

C I Corporation's hosting system meets and exceeds the required specifications for hosting ACT! on the Web.

Data Center

  • Fastest commercially available - OC192
  • 24/7 technical monitoring
  • 24/7 hour armed security and  monitoring
  • Redundant backup mirror sites available
  • redundant connectivity
  • uninterruptible power supply
  • fire suppression
  • redundant cooling systems


  • Pentium 4 (recommended)

  • Dual 1.6GHZ w/512K Microprocessors (recommended)
  • 2GB RAM (4X512MB DIMMS) (better than recommended)
  • 3 36 GB Drives 15K for 72 Gigs (better than recommended)

  • Diskette Drive (recommended)
  • CD ROM (recommended)
  • 275W Power Supplies (recommended)
  • RAID 5 (better than recommended)

Yellow highlighting indicates how we meet or exceed the specifications for both products

 System Requirements for ACT! for Web

Web Server

If the ACT! for Web software is installed on your company's Web server, you'll want to ensure your server meets these minimum requirements. All software is required to be installed on your server and updated with the most current patches available.

Hardware Requirements:
Below you will find general outlines of hardware requirements for number of users, processor speed and memory. A Pentium class processor or equivalent is sufficient.

  Minimum Recommended
Users Server Speed Memory Server Speed Memory
1-10 Pentium III 650 MHz 256 MB Pentium III 650 MHz 512 MB
11-20 Pentium III 800 MHz 256 MB Pentium III 800 MHz 512 MB
21-30 Pentium 4 1.4 GHz 256 MB Pentium 4 1.6 GHz 512 MB
31-40 Pentium 4 1.6 GHz 512 MB Pentium 4 1.8 GHz 1 GB
41-50 Pentium 4 1.8 GHz 512 MB Pentium 4 2.4 GHz 1 GB

Note: The information referenced above is a general outline. You may have optimal performance with hardware requirements that are different than what is referenced. It is always better to have more memory and a faster processor. Network connection speed, network traffic, ACT! database size, and other items may be a factor when evaluating performance.

Operating System Software Requirements for the Web Server:

  • Windows NT 4.0 or above Workstation/Server
  • Windows 2000 Professional/Server

Additional Server Requirements:

  • Microsoft Internet Information Server (IIS) 4.0 or later
  • CD - ROM drive
  • ACT! for Windows version 5.04 or later
  • Network Interface Card (NIC)
  • Static IP address (recommended)
  • 50MB free hard drive space, plus space for ACT! database
  • VGA or higher monitor resolution
  • High speed Internet and/or TCP/IP connection (Internet is optional, but required for ACT! for Web access outside of the company's network)


System Requirements for Wired Contact

Web Server Requirements:

Windows 2000 Server with Internet Information Server (IIS) 5 or NT Server with IIS 4.

For installs of up to 10, you can also use Windows 2000 Professional or Windows XP Professional with IIS 5
- or -
Windows NT 4 Workstation (Service Pack 4) with IIS 4

ACT! version 6.0+, or
ACT! database - must either be colocated on the Web Server or be able to “see” the ACT! database via Microsoft Networking and have full access (security and share) rights to the database folder
WiredContact software
Static IP address (preferred) with a persistent connection to the Internet
Firewall. See Recommended IIS Guidelines to secure your site.
The speed of the processor on your web server is a key factor in determining the performance of WiredContact. The specifications of your web server depend upon the size of your ACT! database, number of users and Internet connection speed.

We recommend up to 75 ACT! users per web server. You may use multiple web servers running WiredContact to access a single ACT! database. See the recommended WiredContact product based on server speed and user internet connectivity environment.


  Recommended Requirements Minimum Requirements*
Processor Pentium IV 1 GHz Pentium III
Ram 1024 MB 256 MB RAM
Hard Drive space 100 MB 100 MB
* Up to 5 users/less than 5000 contacts


The User workstations are up to you.  Here are their guidelines.

Remote Users

Remote users are not required to have ACT! for Windows or any additional ACT! specific software installed on their computers but must meet these minimum system requirements.
  • A PC running Microsoft Windows 98/Me/NT/2000/XP
  • Microsoft Internet Explorer 5.1 or later installed
    Note: Netscape, Opera, and other browsers are not supported
  • Internet and/or TCP/IP connection (Internet is optional, but required for ACT! for Web access outside of the company's network)
  • NIC, analog modem (56K minimum), Cable or DSL modem (recommended)
  • Printer (optional)
  • Adobe Acrobat Reader 5.0 or equivalent
  • Microsoft Office Web Components 10.0 or later. Note: Microsoft Office XP includes Office Web Components or they can be downloaded free from:


Microsoft Internet Explorer, Version 5.0 or higher
(MAC or PC) - no other software is installed so you can use any computer!
Temporary Internet Files settings need to be configured for new content with every visit to the page. (Tools >Internet Options>
Settings button>Check for newer versions of stored pages>Every visit to the page)
Cookies must be enabled
Internet Connection